Aftersale Support

Updates

At Barnes & van Vuuren we take great pride in our customer service and user support. In addition to direct support, users can learn how to get the most from our program by seeing our user manual either from the products page or by consulting with our sales team for more extensive training guides.

Our support team can be contacted from 8:30 to 16:30 via email, telephone, or WhatsApp.

User Details

Support Query Details

Click or drag files to this area to upload. You can upload up to 5 files.
e.g. screenshots, L&D accounts, exported estate file (.LEE), etc. Accepted formats: .LEE, .pdf, .xlsx, .xls, .docx, .doc, .txt, .jpeg, .png, .gif

Specific Customisation

We offer a unique service to our clients where we allow specific customisation based on our client’s needs. For customisation queries, please visit our Contact page and send us an enquiry, our sales team will issue a quote and our technical team will try their best to make the requested modifications.

For customisation requests please enquire on our Contact page

Documentation

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Deceased Estates User Manual

1 file(s) 2.98 MB
Download

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Insolvent Estates User Manual

1 file(s) 1.33 MB
Download

We provide regular updates to keep our software up to date with legal regulation as well as feedback from our clients.

20221023 – v16.3t/u

The merging of the Word-based custom letters have been improved. If you, however, after reading this document, you wish to revert to the previous method

"I have no hesitation whatever in recommending this program and its service provider to any person, legal or accounting practice who may have, as part of their range of expertise the provision of estate and related advice"
Cornel Esprey
LegalEase User
"I wish to thank you and your partner and staff for the excellent service which I received from you and the estates program over the years. It has been marvellous."
Geoff Hobbs
LegalEase User
Namibia

LegalEase is a product of Barnes and van Vuuren.

Copyright © 2024 Barnes and van Vuuren.